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Executive Reality Check: What We Say vs. What We Measure
A while back I read a fascinating article by Lou Gerstner in the Wall Street Journal. He examining the response of a financial institution's CEO to the debacle they found themselves in. The CEO said...
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Lessons from the Weeds in TruGreen’s Treatment
My wife and I built a house a couple of years ago. We had to seed an entire yard in late 2015 and, like all new lawns, it has its issues. Early this spring, after one full growing season, I realized...
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Free Webinar! A Beginner’s Guide to Call Monitoring and Quality Assessment
“Your call may be monitored for quality and training purposes” is a familiar phrase in today’s business world. For growing companies interested in beginning a call recording or quality program, the...
View ArticleLeadership Transition at C Wenger Group
With the beginning of 2018, C Wenger Group is pleased to announce that Tom Vander Well has been named the company’s President and Chief Executive Officer (CEO). Outgoing President and CEO, Scott Wier,...
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